Privacy Policy

Introduction

A&B Trailer Rentals ("Company," "we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account on our website
• Make a reservation or booking
• Contact us through our contact form
• Subscribe to our newsletter or communications
• Complete a rental agreement

This information may include:

• Name, email address, and phone number
• Billing and shipping address
• Driver's license information
• Payment card information (processed securely through Square)
• Vehicle information for towing verification

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• General location information

How We Use Your Information

We use the information we collect to:

• Process and manage your trailer reservations
• Communicate with you about your bookings and account
• Send confirmation emails, reminders, and receipts
• Process payments securely
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations
• Prevent fraud and enhance security

Third-Party Services

We use trusted third-party services to operate our business:

Square

We use Square to process payments and send invoices securely. We do not store your full credit card information on our servers. Square is PCI-DSS compliant. For more information, visit Square Privacy Policy.

Vercel

Our website is hosted on Vercel. For more information, visit Vercel Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (as described above)
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission using SSL/TLS
• Secure password hashing
• Regular security audits and updates
• Limited access to personal information
• Secure data storage with our service providers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Rental records may be retained for up to 7 years for tax and legal purposes. You may request deletion of your account at any time.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: